We can help
Need an answer to a question before coming into the salon? We're always looking to help provide you with the right info before you stop by. So, scroll down! We have the answers you need here.
Frequently asked questions
Before calling or texting the salon, check to see if your question is answered here!
Can I get waxed on my period?
Yes! Many people believe that if you have your period, you can't get waxed. Please come to your appointment with a fresh tampon or menstrual cup, and you're good to go. Be aware that you may be more sensitive during your period though, so you may feel more discomfort than usual.
How long does my hair need to be to get waxed?
Your hair must be at least the size of a grain of rice (1/4 of an inch) in order to be waxed.
Will laser hair removal get rid of all my hair?
Laser hair removal does not 100% remove all hair, although it will remove most (70%-90%). You may still be left with a tiny bit of hair, however, that hair will be finer than before and much easier to remove by waxing or shaving.
Are there ways to save money at your salon?
Absolutely! We understand the need to have afforable beauty services, and that's why we try our best to offer discounts when possible. If you pre-book your Brazilian wax in person, you can save $5 next time. If you're a student, show us your student card and save $5 on your Brazilian wax. We also offer monthly promotions on different services! You can ask us at the salon or on social media about them.
How can I minimize pain from waxing and laser?
Everyone has different comfort levels, so we get that some services may be more painful to some. If you find waxing or laser painful, try our Zensa Numbing Cream or pop an Advil 30 minutes before!
Pro tip: If you're new to waxing or a bit more sensitive to the pain, consider booking for hard wax! Hard wax only attaches to the hair, not the skin. This makes it a little lighter on the pain!
How do I know your salon is sanitary?
We thoroughly clean our rooms before and after each service to maintain a clean workspace. Most of our tools are disposable and get thrown out after each client. For tools that cannot be disposed of (tweezers, scissors, etc), we clean and sanitize them before re-using.
Do I book a Brazilian, bikini or extended bikini wax?
A Brazilian wax is what you would book if you want everything waxed down there from top to bottom (even between the cheeks). Booking a bikini wax means we're only removing hair 4 fingers out from the underwear line. If you want something in between both of these waxes, booking an extended bikini wax means you get a basic bikini wax plus 2 fingers in from the underwear line!
How can I make sure I always get an appointment?
Pre-book every appointment! We book up quickly during some months, so it's always a good idea to book ahead to secure a spot. If you call last minute, we can't promise to get you in on a day you really want, or with a specific staff member!
What is an express wax?
Here at Waxonomy, we're known for our express waxes. We know that not everyone can take their time at a salon. Some of you are coming to us on your lunch breaks, before class and work, or on your way between running errands. You need a quick, efficient, and thorough wax. We can give you that!
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the technician's day that could have been filled by another client.
As such, we require 24 hours notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours notice or miss their appointment entirely, will be charged a cancellation fee equivalent to the full service booked plus a $5 gratuity (full body waxes will include a 15% gratuity) to the credit card on file.
Laser hair removal cancellations
Any laser hair removal clients who provide less than 24 hours notice or miss their appointment entirely will be charged a cancellation fee of $25/15 minutes of the booked service to the credit card on file or if a package was purchased, a session can be forfeited.
Full body waxes & brozilians
All full body waxes and Brozilians require a credit card to book your appointment. Cancellation fees will be applied to the credit card provided only if the appointment is rescheduled or missed within 24 hours.
Kindness & respect policy
Harassment, non-compliance, or aggressive attitude related to our policy or staff will not be not tolerated. We appreciate your understanding and thank you.